Delivery and returns
Delivery
We currently only deliver to the Netherlands and Belgium. We send samples by letter post, for €3.00 each plus delivery. Film goes as a parcel, rolled on a tube so it doesn't crease. Tools go in the parcel too. On orders from €250, delivery is free.
| Country | Samples only | Parcel |
|---|---|---|
| Netherlands | €3.95 | €9.90 |
| Belgium | €4.90 | €9.90 |
Payment
After you order, we'll email you a payment request. As soon as you've paid, we'll send your order.
Returns
We cut film to your length off the roll. That makes it made to measure, so there's no right to cancel. For samples and tools, you have a 14-day cancellation period. If something isn't right with your order, let us know by email as soon as possible, with a photo. Everything is in our terms and conditions.
Company details
Elite Keukens B.V., Gelebrem 7, 3068 TJ Rotterdam, the Netherlands. Dutch Chamber of Commerce (KvK) 42182609, VAT no. NL870077946B01.